Privacy Policy

Effective Date: 20th November 2024

At One51 Consult LTD, accessible at www.one51.co, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website.

For information on how we use cookies, please refer to our Cookie Policy.

1. Information We Collect

When you interact with our website or submit a form, we may collect the following personal information:

  • Name: To personalise our communications with you.
  • Email Address: To respond to your queries and provide updates.
  • Phone Number: To follow up on inquiries where applicable.
  • Message Content: To address your specific questions, concerns, or requests.

We do not collect any sensitive personal data through our website.

2. How We Use Your Information

We use the personal information you provide to:

  • Respond to your inquiries and requests.
  • Improve our website and services based on your feedback.
  • Communicate with you about our services or updates if requested.

We will only use your information in ways that comply with applicable laws, including the General Data Protection Regulation (GDPR) and the privacy laws of the British Virgin Islands (BVI).

3. Lawful Basis for Processing

Our processing of your personal information is based on:

  • Consent: By submitting your information through our contact form, you consent to us using your data for the purposes outlined above.
  • Legitimate Interest: To improve our services and respond to user inquiries effectively.

4. Sharing Your Information

We respect your privacy and will never sell or share your personal information with third parties for marketing purposes. However, we may share your data:

  • With service providers who assist us in operating our website or managing communications, subject to strict confidentiality agreements.
  • When required by law, such as in response to a legal obligation or regulatory request.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this period, your information will be securely deleted or anonymised.

6. Your Rights

Under GDPR and applicable BVI privacy laws, you have the following rights regarding your personal data:

  • Access: You can request a copy of the information we hold about you.
  • Rectification: You can ask us to correct any inaccuracies in your data.
  • Erasure: You have the right to request that we delete your personal data, subject to legal obligations.
  • Restriction: You can request that we limit the processing of your personal data.
  • Data Portability: You can request that we transfer your data to another service provider.
  • Withdraw Consent: You can withdraw your consent at any time for data processing activities based on consent.

To exercise these rights, please contact us at info@one51.co.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration.

8. International Data Transfers

As a business based in the British Virgin Islands, your data may be processed and stored outside the European Economic Area (EEA). Any such transfers will comply with GDPR and relevant BVI regulations, ensuring your data remains secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Thank you for trusting One51 Consult LTD with your personal information.

This Privacy Policy ensures compliance with GDPR and BVI laws while being clear and concise for website users. Let me know if you need further adjustments!